How VENTRiQ works
VENTRiQ operates through a single platform and operational framework. You choose a subscription level based on how much of the operational journey you want us to manage, from first enquiry to billing and collections.
The VENTRiQ Operational Lifecycle
Enquiry Capture
Enquiries are received or logged into the Platform.
Choose your VENTRiQ subscription
Each VENTRiQ level defines how much operational responsibility we take on. Whether you want a complete operational engine or targeted support around billing and collections, there is a level to match your model.
VENTRiQ Complete
End to end operations
VENTRiQ Complete provides a fully managed operational service, handling everything from first enquiry through to billing, collections and payment. It is designed for brands that want a complete operational engine in place.
✔ Enquiry handling, triage and allocation
✔ Case management and day-to-day coordination
✔ Billing, credit control and collections
✔ Management reporting and network access
Fee: 15% of collections
VENTRiQ Convert
Enquiry to cash
VENTRiQ Convert focuses on turning qualified enquiries into instructed work and collected fees. It supports effective allocation, case delivery and financial administration without requiring full front-end handling.
✔ Enquiry triage and allocation
✔ Case management and progression support
✔ Billing, credit control and collections
✔ Performance and conversion reporting
Fee: 12% of collections
VENTRiQ Core
Case management to cash
VENTRiQ Core delivers the essential operational backbone for ongoing work. It is suited to brands that already manage enquiries but want consistent case progression, billing and collections
✔ Case management and workflow tracking
✔ Billing and invoicing administration
✔ Credit control and collections
✔ Financial and performance reporting
Fee: 10% of collections
VENTRiQ Collect
Finance and collections
VENTRiQ Collect provides focused support for billing, credit control and cash collection. It is designed for brands that want professional financial administration without wider operational involvement.
✔ Billing and invoicing administration
✔ Credit control and debt recovery
✔ Cash collection and payment processing
✔ Financial reporting and aged debt visibility
Fee: 5% of collections
Getting started with VENTRiQ
We start by confirming the VENTRiQ membership level that reflects how much operational responsibility you want us to take on. This defines the scope of services and the onboarding approach.
Confirm your subscription level
We agree a clear onboarding plan covering timelines, responsibilities and any data or system setup required. This ensures expectations are aligned on both sides before go-live.
Agree the onboarding plan
Your workflows are configured, users are onboarded, and required information is migrated or integrated into the platform. Support is provided throughout to ensure a smooth transition.
Platform setup and onboarding
Once live, services operate in line with your membership level. We work with you during the early stages to ensure the platform is embedded effectively and operating as expected.